Performance Management and Audit Services

If resources are not increasing (and let us be honest, whose are?), it is time to make better use of what you have got.

By fusing our management and finance expertise together, IMG Rebel is uniquely suited to the task of improving performance, by analyzing what you are doing now and recommending ways to enhance every aspect of your business.

How is your organization measuring its performance?
A robust performance measurement and management program is a necessity for infrastructure owners in today’s challenging economy. Stakeholders have high expectations for performance, and they naturally demand evidence that productivity and efficiency are being maximized. But how can you tell if your organization is performing as well as it should?

IMG Rebel specializes in developing tools to measure performance. Whether it is creating and leading the National Airport Performance Measurement and Benchmarking Workshop, conducting performance audits that measure the efficiency of transit agencies in Chicago and St. Louis, or performing benchmarking as a larger part of our strategic plans for airports, we know how to ask the right questions and present data in a concise, easy-to-understand manner so you can take action to improve any aspect of your operation.

Now that we know where we are, how does an organization improve?
Once performance has been measured, it’s time to see if workflows can be improved. Whether it’s reconfiguring management structures, or incorporating new asset management technologies, IMG Rebel will help you every step of the way on the journey to improvement. Our management audit services for large public utilities such as the Detroit Water Sewerage Department and the Tulsa Municipal Utility Authority have saved these agencies countless millions, and the same is possible for your organization as well.

How does IMG Rebel do all of this?
Our practice is successful because IMG Rebel creates the right team for the job. We listen to your needs and then assemble a team of experts that understands the issues and has the direct experience to know what it is like to be in your shoes.

Project selection

Audit of Chicago Metropolitan Area Transit Agencies

Client: State of Illinois Office of the Auditor General (OAG)